CB Pneumatics Customer Service Philosophy

More Than Equipment: Real Support, Real People

CB Pneumatics is more than an equipment supplier, we are a service partner committed to supporting grain vac operators and our customers long after the sale.

Top-Tier Customer Service

When you call CB Pneumatics, you won’t be routed through a phone tree or automated menu. You’ll reach a real, knowledgeable person who understands pneumatic systems and is ready to help solve problems, often right over the phone. Regardless if you operate a CB Pneumatics grain vac or another brand, we can help.

Our team consists of specialists who deal exclusively with pneumatic material movement, allowing us to diagnose issues quickly and accurately. In many cases, we can ship parts the same day when contacted before 11 a.m., helping minimize downtime. When on-site service is needed, our mobile service technicians are available to perform repairs in the field. We also provide free, no-obligation repair estimates, giving you clear options without pressure.

Whether you need troubleshooting assistance, replacement parts or full system support, CB Pneumatics delivers responsive service from experts who know your equipment inside and out. Our goal is simple: keep your operation running efficiently with reliable support you can count on.

Expert Maintenance for Any Brand

We help customers get more life and performance out of their existing pneumatic system, regardless of brand. Our experts can extend the life of worn equipment, restore systems to peak operating condition and recommend targeted upgrades that increase productivity and efficiency. From telescoping pipe and pipe stands to bin entry hoods and other accessories, we focus on practical improvements that make moving material faster, safer and more efficient.

Big Savings on Remanufactured Components

For customers needing airlocks or pumps, CB Pneumatics offers high-quality remanufactured components with core allowances that can significantly reduce costs. In many cases, remanufactured units cost substantially less than new—sometimes by as much as 65%—while still delivering reliable performance. This approach provides a cost-effective alternative without sacrificing quality, making it easier to keep equipment running without unnecessary expense.

We Understand the Demands of Grain Handling

CB Pneumatics equipment is built, serviced and supported in the heart of the grain belt by people who understand the demands of grain handling firsthand. By dealing directly with us, the manufacturer, you eliminate the middleman while still receiving responsive service, expert support and dependable solutions. This hands-on approach ensures equipment is designed for real-world conditions and backed by a team committed to keeping operations moving.

Get the support you need today

We’re ready to help you in whichever way you prefer.